Privacy

Who is responsible for your data

Filmina, in the Autonomous City of Buenos Aires, Argentina, is responsible for the data this policy describes: that of the app (app.getfilmina.com), your account and the getfilmina.com website. For anything about your data: info@getfilmina.com.

What data we keep

Your account

Your email, which is how you sign in; the name you want Mina to call you; your language and time zone; your settings and which emails you want to get; and, for each open session, the IP address, the browser and the last activity, so you can see your devices, sign them out and your plan's limit is respected. A session that isn't used for 60 days expires on its own.

What you study

What you upload: your presentations (PDF, PowerPoint, Keynote or OpenDocument), your course material (PDF, Word, EPUB, audio, video and YouTube links) and photos of your notes. And what's generated from it: the extracted text, the explanations, the voice audio, what you ask Mina and what she answers, summaries, notes, transcripts, practice and your progress, plus your subjects, exam dates and study plans.

Your voice

When you dictate a note, transcribe a class or talk to Mina, the microphone is only on while you use it, with the permission your browser asks for. The audio goes to our server, is turned into text with Gemini and discarded: we don't keep it. The text stays, in the note or the conversation. An audio or video file you upload as material, on the other hand, is stored like the rest of your material until you delete it.

Support modes

If you turn on ADHD mode or Dyslexia mode, we store in your account that they're on, so the app looks that way on all your devices. They're optional, and because they may say something about your health we treat them as sensitive data: we only use them to show you the app that way and don't give them to anyone. Usage measurement records when you turn them on or off, like any other setting. You can turn them off whenever you like from Settings.

Your payments

If you buy Pro we keep which plan, when, how much, in which currency, the status of each charge and the references Mercado Pago or Stripe give us; for the Mercado Pago monthly plan, also the email of the Mercado Pago account that pays for it. We pass your account email to the payment provider. Your card details never go through us: the provider collects and stores them. If you start paying and don't finish, we keep your email and write to you at most twice to remind you; each email has a link so we stop writing.

Emails

We email you about your account and payments (the sign-in code, the welcome, Pro starting and ending, a failed payment, cancellation, minutes running out, account deletion) and, unless you turn them off in Settings, about your studying: exam reminders, the weekly summary, study reminders and news. Those have an unsubscribe link. We keep a copy of the emails we send you.

Browser notifications

If you allow them, we store the address your browser gives us to send you notifications, and which browser it is. Notifications go through your browser's push service (Google's, Mozilla's or Apple's) and tell you that a material is ready, that you have an exam tomorrow or that a study block is over. You can turn them off in Settings or in your browser.

When you write to us

What you send from Tell us (a name and your message) is stored so we can read it and reply, linked to your account if you're signed in. If you answer the 0-to-10 question about whether you'd recommend Filmina, we keep the score and anything you write next to it, with your account, and a copy goes to the website's database with your account's internal number. What you email us lands in our inbox.

Technical logs

Like any server, ours logs the IP address and which requests the app makes, to keep it running, for security and to find errors; those logs are kept for a short time. We also note how much of each limit you use and what it costs, but not what you asked or what you were answered.

What we use them for

• To provide the service: store your material, explain it, read it out loud, answer you and track your progress.
• For your account: let you sign in, keep you signed in and apply your plan's limits.
• To charge you for Pro, cancel it, refund what's due and keep the records the law requires.
• To email you, as explained above.
• To understand how Filmina is used and fix what breaks, with the measurement explained below.
• To keep the service secure and stop abuse.

We process your data because it's needed to provide the service you agree to when you create your account, because the law requires it (payment records), because we have a legitimate interest in improving and protecting Filmina, and with your consent for the optional parts: support modes, browser notifications and study and news emails.

Your documents and AI

To explain a slide we send its text and image to Gemini, Google's model, through Google Cloud's Vertex AI; the same goes for what you ask Mina, summaries, practice and audio being turned into text. For Vertex AI, Google commits not to use its customers' data to train its models without permission, and we don't give it. We don't train any model on your documents either, or on anything you write or say.

Scanned slides and photos of your notes are read with Cloud Vision, and the voice is made with Cloud Text-to-Speech, both from Google Cloud. Converting presentations and reading audio and video happens inside our own server. From a YouTube video we only read the subtitles, and our server requests them, not your browser.

Nobody at Filmina looks at your documents. We'd only open them if you asked us to, to solve a problem of yours, or if a law or an authority required it. If we ever change AI provider, we'll say so here before we do.

Who we share with

We don't sell data and there are no ads. We share the minimum with the providers that make Filmina work, who process data on our behalf and only for their part:

• Google Cloud (Cloud Run, Cloud SQL and Cloud Storage, in the us-east1 region in the United States): where the app runs and where your account and material are stored. Also Vertex AI (Gemini), Cloud Vision and Cloud Text-to-Speech, as explained above.
• Amazon SES, from Amazon Web Services: sending the app's emails.
• Mercado Pago and Stripe: Pro payments. Each is also responsible for the data it asks you for to pay, under its own policy.
• PostHog: usage measurement for the app and the website.
• Zoho: the inbox where we read what you send to info@getfilmina.com.
• Vercel, Neon, Resend and GitHub: the website and what it still handles for the Mac app, explained below.

Almost all of them store data in the United States, a country Argentina doesn't list as offering adequate protection. That's why the transfer is made under each provider's data processing agreement, which includes contractual clauses to protect your data, and by using Filmina you consent to that transfer. We'd also share data if a law or a competent authority required it.

How long we keep them

Your account and material, for as long as you have the account: what you delete in the app is deleted from our servers. The audio of what you dictate isn't kept. Database backups expire on their own after 7 days, so deleted data also disappears from them within that time.

When you delete your account

From Settings › Delete account, typing your email to confirm. At that moment anything you were being charged for is stopped, and your account, your material and everything generated from it, your settings, devices and notifications, the emails we sent you and what we kept under your email (an unfinished payment, a waiting list, codes) are deleted; all your sessions are signed out, and your files are deleted from storage right after. The browser you delete it from also forgets the session and your settings.

We keep, no longer linked to any account, the data of your purchases and their charges, because tax law requires us to keep the records, and the record of each cancellation or deletion request with its code and your email, as proof that we did it; both for as long as the law requires. What you sent through Tell us, the copy of the 0-to-10 answers in the website's database and what PostHog measured also remain, and aren't deleted automatically: if you want us to delete them, write to us.

Your rights

You can ask us, free of charge, to know what data we have about you (access), correct it (rectification), delete it (erasure), take it with you or object to its use. You can do a lot of this yourself in the app: change your name and settings, delete a document or delete your account. For the rest, write to info@getfilmina.com from your account's email. We answer access requests within 10 calendar days and rectification or erasure requests within 5 business days, as Argentine Law 25,326 requires.

If you are in Argentina: the owner of personal data has the right to access it free of charge at intervals of no less than six months, unless a legitimate interest is shown to that effect, as set out in article 14, paragraph 3 of Law No. 25,326. The Agency for Access to Public Information, the supervisory body of Law No. 25,326, has the power to handle complaints and claims filed in relation to breaches of the rules on personal data protection.

If you're in the European Union, the United Kingdom or another country with its own data protection authority, you can also complain to it.

What's stored in your browser

The app stores in your browser what it needs to work: the session (filmina.sesion, in local storage), so it doesn't ask for the code every time; a copy of your settings and preferences, such as the name Mina calls you or the microphone you picked; drafts of your notes, until they're saved to the cloud; and an unfinished purchase, for 48 hours, so you can pick it up when you come back from paying. A service worker caches the app's files, never your data, so it loads faster. The idioma cookie remembers which language you use it in.

There are no advertising cookies. The only third-party ones are PostHog's, explained below, and the payment provider's while you pay, on its own page. If you tap "Add to calendar", the exam title goes to Google Calendar or Outlook from your browser, under their policies.

What we measure

To know what's used, what's confusing and what breaks, the app uses PostHog, with servers in the United States. It sends which features you use and when, how often, how long, which options you choose, clicks and errors, with the version and language. It identifies you by your account's internal number, and passes on your email, your name, your plan and your language, so we know who signed up and how it's going. Our server also tells it when you create your account, each charge (the plan, the amount and the currency) and whether you cancel renewal.

What it never sends: the names or content of your documents, your notes, what you ask Mina or what she answers, or anything you type or say. Text on screen is masked before it leaves and the screen isn't recorded. PostHog stores an identifier in a cookie and in local storage, and sees your IP address, which it uses to work out which country you're in.

We measure based on our legitimate interest in improving Filmina. The app doesn't have a switch to turn it off yet; if you don't want to be measured, blocking PostHog's cookies and storage, or using a blocker, stops what your browser sends without taking anything away from the app (sign-up and charges are counted by our server). And if you write to us, we'll delete what was measured for your account.

The website and the Mac app

getfilmina.com still serves the Mac app that's already installed and keeps some older lists. That runs separately from the web app:

• Updates. When it opens and every six hours, the Mac app asks the website whether there's a new version, which is downloaded from GitHub. The request carries which version you have and which plan you use it with, with no identifier of you or your Mac: we use it for a daily count.
• Tell us and the 0-to-10 question in the Mac app. What you write and the version are sent; for the question, also how much memory your Mac has, which mode it uses to explain and an anonymous fingerprint of the Mac. It's kept in the website's database.
• Mac app measurement. It sends PostHog which features you use and errors, without any content, identifying itself with a hash of the Mac. What you study in the Mac app is processed and stored on your Mac and doesn't leave it.
• The older lists. If you left your email to download the Mac app, for the Filmina Pro list or for the Windows version, we keep it with the language, where you signed up and the date, and only use it for those notices. You can leave by replying to any of those emails or writing to us.
• Website visits. PostHog counts the pages you open, clicks and whether you come back, with its cookie; if you left an email on one of the lists, it links that browser's visits to that email. The website also stores the idioma cookie, votante (a random number, only if you vote in What's next) and filmina-tema, if you pick a theme.

All of this is on Vercel, where the website runs, and Neon, its database, both in the United States; emails for those lists are sent through Resend. If you want us to delete any of it, write to us.

Children

Filmina isn't meant for children under 13 and we don't knowingly collect their data. Between 13 and 18, permission from a parent or guardian is required. If you think a child under 13 has given us data, write to us and we'll delete it.

Security

Everything travels encrypted over HTTPS, including between our servers and the database. Your files are in private storage and the app opens them with signed links that expire within a few hours. There are no passwords to leak: you sign in with a code that expires after 15 minutes. If there were ever an incident affecting your data, we'd tell you by email.

Changes

If this policy changes, you'll see it in the date at the top. If the change is significant, we'll tell you by email or in the app before it takes effect.

Contact

For anything about your data: info@getfilmina.com. The conditions of use are in the terms.